Blog Entries tagged 'service strategy' http://maturemarketstrategies.com Sun, 25 Oct 2026 06:10:27 -0700 FeedCreator 1.7.3 http://maturemarketstrategies.com/talk-with-dave/Article-2.html My wife and I scheduled a dinner with my 80 year old parents last week.  Knowing they like to eat early, I winced as I suggested 6pm.  They accepted as my dad was motivated to show off his new car.  As we started to get ready to leave at 5pm to make our 20 minute drive to the restaurant, I remarked to my wife that we would arrive over a half hour early for our reservation.  She said: “that’s okay, your folks will already be there”.  Sure enough, they we [...] dave@maturemarketstrategies.com Fri, 30 Jan 2009 00:00:00 -0700 service strategy service delivery